Welcome to Scholars OTT, India's First Educational OTT. We are committed to providing you with the best possible experience, but we understand that there may be times when you need to request a refund. Please read our Refund Policy carefully and contact us at care@scholarsott.com if you have any questions.
Refund Eligibility We offer refunds for subscriptions that have not been used to access our platform or content. If you have used our platform or accessed our content, we are unable to offer a refund. Refunds will not be provided for any subscription fees that have already been charged.
Refund Requests To request a refund, please send an email to care@scholarsott.com with the subject line "Refund Request" and include your name, email address, mobile number and the reason for your refund request. We will review your request and respond within five business days.
Refund Processing If your refund request is approved, we will process your refund within ten business days. Refunds will be issued in the same form of payment as the original payment. Please note that it may take additional time for the refund to appear on your account depending on your bank or credit card company's policies.
Cancellation of Subscription If you wish to cancel your subscription, you may do so at any time by logging into your account on our website (https://scholarsott.com/) and selecting the "Cancel Subscription" option. If you cancel your subscription, you will continue to have access to our services until the end of your current billing cycle.
Changes to Refund Policy We may update our Refund Policy from time to time. We will notify you of any material changes to the Refund Policy by posting a notice on our platform or by contacting you directly. Your continued use of our services after any changes to the Refund Policy will signify your acceptance of those changes.
Contact Us If you have any questions or concerns about our Refund Policy or our services, please contact us at care@scholarsott.com. We are committed to addressing your concerns and resolving any issues as quickly as possible.